AHGOGO full-fills the orders via Kerry Express. The Kerry Express will attempt to deliver the item to the address provided. Please make sure someone is available at the delivery address on the day of delivery. Any uncollected item will be returned to AHGOGO and the buyer will be charged for the two way shipping charges in case of a refund.
Further, the products are insured by the Kerry Express. However, the buyer should examine the content of the parcel when receiving the items from the delivery staff. If there are any missing items please do not collect the item and return it to the delivery driver so that we can proceed with the insurance.
AHGOGO is able to refund merchandise purchases within 7 days of delivery. In order to be a valid return, the product must be sent back to AHGOGO. in its original package. There must be no signs of use, abuse or misuse of any kind. The ordered product must be returned to Us by delivery company or in person.